Frequently Asked Questions.

Do you have a few questions? Most people do. Below, we answer some of the most common questions from sellers like you.

If you can't find the information you need or have questions specific to your property or situation, don’t hesitate to contact us or call us at (216) 677-4810. We’re here to help you make the best decision for your family regarding selling your house.

Call or text (216) 677-4810
Who is Grayscale Capital?

We’re Ryan and Liana, the faces behind Grayscale Capital—your neighbors and lifelong Clevelanders who know and love this city. Cleveland isn’t just where we work; it’s our home, and we deeply understand the unique challenges homeowners here face. As a family-owned and operated local company with 30+ years of combined experience, we’ve helped 500+ homeowners navigate even the most challenging situations across Northeast Ohio since 2021. We’ve proudly earned the reputation of being Cleveland, Ohio’s #1 most trusted and reliable cash home buyer, backed by an A+ rating with the Better Business Bureau (BBB).

Grayscale Capital was founded on a simple yet powerful idea: to reinvent life’s most important transaction with a new, radically simple way to sell your home fast for cash. This simple idea bridges the gap between the buyer (us) and the seller (you), eliminating unnecessary costs, putting more cash in your pocket, and generating positive economic drivers in our local market. Every home we buy creates 40+ employment opportunities for attorneys, contractors, insurance agents, realtors, title agents, local home improvement stores, and many others—helping to feed and support local families. We enjoy seeing our neighborhoods transformed and revitalized through our projects that increase property values and create better housing solutions for the local community. That’s the impact we’re proud to make.

As local cash home buyers in Cleveland, we cut out the middlemen and work through your unique situation to best serve you. Selling your home to Grayscale Capital allows you to skip the headaches of traditional sales, and avoid unnecessary costs, putting more cash in your pocket.

Forget about paying commissions, hosting open houses, or dealing with unpredictable delays. You get to choose a closing date that works for you—whether it’s as soon as possible or at a time that’s most convenient. We’ll handle everything for you. You don't need to clean or make any repairs; you can even leave behind personal belongings or furniture that you don’t want or can’t move. You're in full control. We offer a streamlined, no-nonsense solution to help you sell your home fast and move on with confidence. Learn more about our cash home buying process.

At Grayscale Capital, we’re not just in the business of buying houses—we’re committed to being a trustworthy and reliable partner for families in Cleveland and surrounding areas. When you choose to sell your house to us, you get the certainty of a 100% closing rate guarantee—yes, you read that right. Few companies can match our track record, experience, and commitment.

But our mission goes beyond transactions. We believe in a people-first approach, grounded in transparency, fairness, and genuine care. We understand that selling a home can be a challenging time, and we’re here to listen, understand your unique needs, and provide a solution that works for you. As a family business deeply rooted in the Cleveland community, we take pride in offering more than just a fast, reliable cash sale—we offer support, peace of mind, and a helping hand when you need it most.

When you choose Grayscale Capital, you’re choosing a partner who truly cares—and a company that stands by its word. Just ask the families we’ve helped—our reviews speak for themselves. For more details about us, feel free to visit Our Company page.

What types of properties do you buy?

We purchase properties in the following locations:

  • Apartments
  • Condos
  • Single-Family Residences
  • Multi-Family Residences (ie. Duplex, Triplex, and Quadplex)
  • Townhouses
  • Vacant Land

We do not buy pre-fabricated or mobile homes.

If you have a property you’re looking to sell outside of these asset types, call or text us today at (216) 677-4810, or fill out our easy-to-use form to see if we can help you.

Where do you buy properties?

We purchase properties in the following locations

  • Ashtabula County
  • Cuyahoga County
  • Erie County
  • Geauga County
  • Lake County
  • Lorain County
  • Medina County
  • Portage County
  • Stark County
  • Summit County
  • Wayne County

If you have a property you’re looking to sell outside of these asset types, call or text us today at (216) 677-4810, or fill out our easy-to-use form to see if we can help you.

How does the process work when I sell to you?

Sell your house in 3 simple steps.

Contact us: Give us a call or text at (216) 677-4810, or fill out our easy-to-use form to get started. Tell us about your house. We want to hear your story and learn about your goals. We take the time to understand your needs and work together as a team to create a tailored solution that works best for you. Whether you’re facing foreclosure, dealing with repairs, or simply ready to sell your house fast, we’re here to help.

Receive your offer: We’ll meet at your property for a walk-through to assess its value, determine necessary repairs and costs, and answer any questions. After our team completes a property valuation assessment, we’ll present you with a fair, no-obligation cash offer that aligns with your goals for the property. No pressure, no hidden fees—just a straightforward cash offer that puts you in the drivers seat.

Get your cash: Once you accept our offer and decide to sell your house, you’re in control of the timeline. Choose a closing date that works best for you—whether it’s as soon as possible or at a time that’s most convenient, we’ll handle everything. We work with a reputable, local title company to ensure a smooth closing process and cover all the associated fees. All you need to do is sit back, relax, and enjoy getting paid!

What should I expect during our first conversation?

The initial call typically lasts 5-10 minutes and focuses on three main objectives:

  1. We want to introduce ourselves and learn a bit about you.
  2. Tell us about your house. We want to hear your story and learn about your goals. We take the time to understand your needs and work together as a team to create a tailored solution that works best for you
  3. Learn more about how we work and ask any questions you may have.

If you feel this might be a good solution for you, then we can talk about possible next steps.

How long does it take to get a cash offer?

You can typically expect to receive a cash offer within 24 hours of our initial conversation. In most cases, we can provide a ballpark offer during that initial call. If you feel this might be a good fit, we can schedule an in-person walkthrough to evaluate the house and provide an exact offer on the spot. The timeline is entirely up to you—it’s very realistic to receive an offer the same day if you want or need to move quickly. In certain situations, such as troublesome tenants, unwanted squatters, misplaced keys, or if you cannot provide access because you don’t live in the area, we can also provide a sight-unseen offer.

How long does it take to sell?

While there are various intricacies to this question and every transaction is different, we can typically close within 7-10 days—sometimes even less, and almost all transactions are completed within 30 days. The main factor that influences the timeline is the title process, as we partner with a local, reputable title company to ensure everything is handled correctly and all legal aspects of the sale are properly managed. Situations involving probate or liens that require obtaining payoffs from third parties may require additional time. There are instances where sellers need more time to relocate for whatever reason and Grayscale Capital is more than happy to accommodate for these situations as well.

How are you different from a real estate agent?

While real estate agents provide valuable services, they list properties on the MLS, wait for buyers to express interest, and guide the transaction once a buyer is found (hopefully). For many sellers, this timeline and cost can be a challenge.

Selling a property through a real estate agent often takes 4-6 months and involves paying 6% in commissions, plus an additional 2-3% in closing costs and on-market buyers often request concessions. For a $100,000 house, this means you’ll spend $6,000 on commissions and another $2,000-3,000 on closing costs, or more if concessions are involved. That’s not all—there are holding costs like mortgage payments, utilities, taxes, and insurance while your home sits on the market, not to mention repair costs often needed to make the property market-ready. Even after investing this time and money, there’s no guarantee that your house will sell quickly or at the price you’re expecting.

That’s where we come in. Unlike agents, we are direct home buyers. We don’t list your property—we purchase it outright. Using our own cash, we can evaluate and make an offer the same day. There’s no waiting for showings, no reliance on buyer financing, and no commissions or fees reducing your profit.

When you sell to us, you save time, avoid uncertainty, and keep more money in your pocket. Additionally, we take on all the risks and responsibilities of owning, renovating, and marketing the property. This streamlined approach allows you to move forward quickly and hassle-free, and the peace of mind of knowing exactly when and how your house will sell.

Choose a simpler, faster, and more cost-effective way to sell your home—sell directly to us!

Here’s a comparison chart breaking down the difference between selling your house with a real estate agent versus selling your house to Grayscale Capital:

Selling to Grayscale Capital

Selling with a Real Estate Agent

Who pays for repairs?

We pay for all repairs.

There are often repairs required to get a property market-ready, and additional repairs are often requested during the inspection period paid by you, the seller.

Commissions & Fees:

We do not charge any commissions or fees.

6% of the sales price is paid by you, the seller.

Closing Costs:

We pay for all closing costs

2-3% of the sales price is paid by you, the seller.

*Inspection & Financing Contingency:

No, we make cash offers.

Yes, the sale is often subject to an inspection and/or financing contingency. Sales can fall through.

*Appraisal Needed:

No, we make cash offers.

Yes, the sale is often subject to an appraisal. Sales can fall through.

Average Number of Showings:

0

+/-25

Average Days to Close:

The date of your choice.

+/-91 Days

*Inspection, financing, and appraisal contingencies are common clauses in real estate contracts designed to protect buyers but can create challenges for sellers. An inspection contingency allows buyers to back out or renegotiate if significant issues are discovered; 86% of buyers requested repairs or price reductions after inspections, according to the National Association of Realtors (NAR, 2023 Profile of Home Buyers and Sellers). A financing contingency permits buyers to withdraw if they fail to secure a mortgage, which caused 21% of delayed transactions in 2023 (NAR, 2023 Profile of Home Buyers and Sellers). An appraisal contingency lets buyers cancel if the property appraises below the purchase price, creating a significant risk for sellers in competitive markets where offers often exceed appraised values (NAR, 2023 Home Buyers and Sellers Generational Trends Report). These contingencies add uncertainty, increase the likelihood of deal fallout, and can delay the seller’s ability to close and move forward.

How are you different from other cash home buyers?

A: Not all cash home buyers in Cleveland are the same. While many companies claim to buy houses fast, experience and reliability matter. At Grayscale Capital, we believe in doing business the right way, guided by trust, integrity, and a deep commitment to those we serve. Our foundation is built on strong values, a clear vision, and a promise to make every interaction meaningful.

As a family-owned and operated local company with 30+ years of combined experience, we’ve helped 500+ homeowners navigate even the most challenging situations across Northeast Ohio since 2021. We’ve proudly earned the reputation of being Cleveland, Ohio’s #1 most trusted and reliable cash home buyer, backed by an A+ rating with the Better Business Bureau (BBB).

Unlike many companies who make offers without the intention of purchasing the house themselves, we at Grayscale Capital actually buy the houses we make offers on using our own cash—no third-party funding, unexpected delays, or hidden fees. When you choose to sell your house to us, you get the certainty of a 100% closing rate guarantee—yes, you read that right.

Our process is tailored to your needs: we cover moving expenses, offer flexible closings, and even allow you to stay in your home after closing if necessary. When you choose to sell your house to Grayscale Capital, you get the certainty of a 100% closing rate guarentee—yes, you read that right. Few companies can match our track record, experience, and commitment.

But our mission goes beyond transactions. We believe in a people-first approach, grounded in transparency, fairness, and genuine care. We understand that selling a home can be a challenging time, and we’re here to listen, understand your unique needs, and provide a solution that works for you. As a family business deeply rooted in the Cleveland community, we take pride in offering more than just a fast, reliable cash sale—we offer support, peace of mind, and a helping hand when you need it most.

When you choose Grayscale Capital, you’re choosing a partner who truly cares—and a company that stands by its word. Just ask the families we’ve helped—our reviews speak for themselves.

If you’re searching for "cash home buyers near me" or "house investors near me," it’s important to choose a company with a proven track record. Whether you need to sell your house fast in Cleveland or just want a stress-free process, ask the right questions to ensure you're working with a trusted, experienced buyer like Grayscale Capital.

Evaluating Credibility and Expertise

Key Contract Terms and Details to Identify

Check to see if the buyer is accredited with the Better Business Bureau (BBB).

The contract should specify a $5,000+ non-refundable earnest money deposit.

Confirm whether the buyer has verified reviews on reputable platforms such as the Better Business Bureau (BBB), Google, Trustpilot, and Yelp.

The contract should NOT have an inspection or due diligence period, or any other contingencies such as financing, appraisal, or lead-based paint.

Verify with the buyer’s chosen title company to ensure they are legitimate and have successfully closed deals in the past.

The contract should specify that the buyer pays all closing costs and escrow fees.

The buyer should respond and communicate in a timely manner, as it reflects their professionalism and reliability. Timely responses demonstrate commitment providing confidence they will follow through as promised without last-minute changes.

The contract should NOT be assignable. If it includes “and/or assigns” next to the buyer’s name or contains an assignment clause in the terms and conditions, the buyer is not a legitimate cash buyer and likely intends to wholesale the property.

The buyer should be able to provide a recent bank statement as proof of funds if they are a legitimate cash buyer.

x

Search the buyer's company on the County Auditor or County Recorder website to verify if they have previously purchased a property.

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Are you listing my house on the MLS, or are you buying it directly?

We’re not real estate agents or brokers—we’re a professional house buying company. Unlike agents who list houses for sale, we purchase homesdirectly from homeowners in 100% as-is condition. Our focus is on buying your house, not marketing it. Learn more about our cash home buying process.

Since we’re professional house buyers, we don’t rely on bank financing—we use our own cash. This allows us to offer flexible closing timelines, allowing you to stay in your home after closing if needed. We can even assist with moving costs to make your transition smoother. Plus, there are no inspections, appraisals, closing costs, and no commissions or fees—unlike real estate agents. That means more cash in your pocket and a process that works entirely on your terms. And let’s be honest, who wouldn’t want that?

Wouldn’t it be simpler to list my house with a real estate agent on the MLS?

While listing with a real estate agent and putting your home on the MLS can sometimes be the right choice, it often turns into a prolonged and inconvenient process. You’ll need to accommodate showings for potential buyers, appraisers, and inspectors, all while potentially making costly repairs just to meet your desired price.

Though updating your home might increase its value, the expenses come out of your pocket, and there’s no guarantee of success. The process can quickly become a logistical headache and money pit. Hosting open houses, worrying about reducing your price after weeks or months of inactivity, and dealing with the stress of unexpected delays can be overwhelming. Even after finding a buyer, closing may take weeks or months, and often involves renegotiations, concessions, or repair requests.

At Grayscale Capital, we offer a better way. We buy houses 100% as-is, meaning no repairs, no commissions, no showings—just a fair cash offer and a fast closing. Whether your home is in need of repairs or is in excellent condition, our solution is ideal for anyone looking to simplify and expedite the selling process. Sell your home for cash on your terms, without the stress or uncertainty, allowing you to move forward and focus on what matters most in life. Our team is dedicated to providing honest, transparent feedback about your house and helping you determine the best path forward—even if that means our solution isn’t the right fit for you.

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Thinking about selling your house? DOWNLOAD our free guide to explore the pros, cons, costs, and timelines of selling to a real estate investor—plus how it compares to listing with an agent or selling on your own. Get the facts before you decide!

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Do you pay a fair price?

We take pride in our strong reputation and commitment to integrity, which means we always offer a fair price for your home. After all, if we didn’t provide fair offers, no one would choose to sell to us. While we can’t pay more than what your home is worth, we’re fully transparent about how we arrive at our offers. Learn more about our cash home buying process.

How do you determine the price to offer on my house?

Our cash house buying process is straightforward and designed to make things easy for you. We review houses like yours in the same neighborhood that have sold recently. We compare your home to those similar houses, and adjust for differences in size, condition, and features. We fine-tune your offer based on the current market trends and data we’ve gathered from making offers on more than 5,000 houses. To remain in business, we do factor in a modest profit, but we intentionally keep it minimal so that everyone walks away with a great deal. Your success is our success, and we strive to create win-win opportunities. We prioritize helping as many homeowners as possible with fair, cash offers rather than seeking large profits at your expense. Our team is talented and highly efficient at gathering and evaluating this information quickly so we can present you with a fair, cash offer tailored to your specific needs when you need it most. Transparency is important to us, so we’re happy to provide you with a detailed breakdown of our calculations.

After Repair Value
Repair Costs
Our Selling Costs
Our Minimum Profit
Your Offer


*After Repair Value (ARV), Repair Costs, Selling Costs, and Minimum Profit are key factors in the real estate investment process that help determine the final offer we present to you. The ARV refers to the projected market value of the home after renovations are completed. This is critical in evaluating the potential resale value once the property is fully updated. Repair costs are the expenses associated with fixing and updating the property after we purchase it, ensuring it meets market standards. Our selling costs encompass agent fees, closing costs, taxes, holding costs, and other fees incurred when reselling the property, typically amounting to about 10% of the ARV (NAR, 2023 Profile of Home Buyers and Sellers). This is a cost that sellers avoid when directly selling to us, as we do not involve agents. Our minimum profit is a necessary element to sustain our business, allowing us to continue purchasing homes, paying contractors, and maintaining operations. While this profit margin is essential, it is kept as low as possible in order to provide you with the highest possible offer. Our business model is designed around completing a large volume of deals with modest profits per transaction, benefiting both our company and the sellers we work with.


Unlike traditional methods, we eliminate the middlemen: realtors, lenders, appraisers, and inspectors. We pay cash for apartments, condos, single-family homes, multi-family residences (such as duplexes, triplexes, and quadplexes), townhouses, and vacant land in Cleveland—regardless of condition, quickly and hassle-free. It’s that simple.

By choosing us, you avoid expenses, the inconvenience of walkthroughs, open houses, multiple inspections, and long-lasting listings with an agent. If you’d like to learn more about how our all-cash, as-is process works, visit our How It Works page or reach out to us at (216) 677-4810. Even if selling directly to us isn’t the best fit, we want to be a resource and help you find the best solution.

Are there any fees or commissions when I sell to you?

Absolutely not. This is what separates us from the traditional method of selling a house with a real estate agent. We even cover all the closing costs associated with the sale, putting more money in your pocket.

Is there any cost or obligation when I submit my information?

Absolutely not. Submitting your information and requesting a cash offer is completely free, with no cost or obligation.

How do I know if this is the best option for me?

Sometimes, listing with a real estate agent can be a good option, depending on your timeline, priorities, and the amount of work and repairs your house may need. However, selling your house through a real estate agent can be a lengthy and stressful process. It often involves inspections, repairs, and a steady flow of potential buyers walking through your home. Plus, your asking price can quickly diminish once repairs and other costs—whether covered by you or the buyer—are factored in.

We offer a different solution. By reviewing your unique situation and covering the future expenses involved in selling your home, we’re able to offer you a fair price and take the house off your hands quickly and hassle-free.

Even if your home is in excellent condition, this option is ideal for anyone looking to simplify and expedite the selling process. After assessing your property, we’ll also provide honest advice on whether listing with a real estate agent might be the better choice for your needs.

Do I need to clean my house and make repairs before you buy it?

You don’t have to worry about cleaning or repairing your house, not even removing unwanted personal belongings. Just leave it as it is, and we’ll handle everything for you.

Will you buy my house if it’s in poor condition?

Yes. Renovating and flipping houses is a core part of our business. We fully expect to handle any repairs or improvements needed to increase the market value after we purchase your home. By selling to us, you avoid the hassle, expense, and time required to do it yourself—while still receiving a competitive cash offer. Our goal is to make selling your house as simple and stress-free as possible.

Will you buy my house if it’s in good condition?

Absolutely. We also buy houses that either don’t need repairs or require minimal repairs—if it makes sense for both sides. To be upfront, we typically can’t purchase houses at full market value because, as investors, we need to make a profit. That’s why we primarily focus on houses that need work, allowing us to create additional value and profit based on those improvements rather than simply buying at a discount.

That said, it’s still worth having a conversation. We want to ensure it’s the right fit for both sides, and if we aren’t the best buyer for your home, we can likely help you find a solution. We have additional services at our disposal and strong connections in the area, so whether you’re considering selling, renting, or exploring other options, we can help point you in the right direction.

Will you buy my house if it’s occupied?

Yes. We have extensive experience handling rental properties and tenant-related situations. We understand that selling a property with tenants—especially difficult ones—can be stressful. Whether your property has great tenants, troublesome tenants who need to be evicted, or even squatters, we’ve seen it all and know how to navigate these challenges efficiently.

As a family-owned and operated company with 30+ years of combined experience, we’ve helped 500+ homeowners navigate even the most challenging situations across Northeast Ohio since 2021. We take care of everything for you, including legal processes if needed, so you don’t have to worry about dealing with the hassle. No situation is too big or too small for us to handle. Our goal is for you to walk away from closing with peace of mind and the burden lifted from your shoulders.

Can I sell to you if I need cash to relocate or buy another home?

Absolutely. We understand that each seller’s circumstances are unique, and we recognize that selling your home is a significant decision. We assist with moving expenses and offer flexible closing options, including the ability to stay in your home after closing if needed. Our approach is not a one-size-fits-all; we offer various solutions for sellers who need cash to relocate or purchase a new home, making your transition smoother.

Can I stay in my home after closing?

Yes, in many cases, we can offer flexible closing arrangements that allow you to stay in your home after closing. We understand that some sellers may need extra time to relocate, finalize their next living situation, or make moving arrangements, and we’re happy to work with you to create a solution that meets your needs.

Typically, if you need to stay in the home after closing, we can set up an escrow holdback option or a post-closing occupancy agreement, which allows you to remain in the property for a specified period. The details of this arrangement, including the timeframe and any potential costs, will be discussed upfront to ensure clarity and fairness for both sides.

Our goal is to make the process as smooth and stress-free as possible. If you need extra time after closing, just let us know, and we’ll do our best to accommodate your situation.

What if I need to change my closing date?

Life happens. We want your moving experience to be seamless and stress-free. You can change your closing date at any time without cost or penalty. If you’d like to change your closing date, connect with us and we’ll work with you to set up a more convenient closing date.

What happens to my house once you buy it?

After we purchase your home, we handle any necessary repairs and maintenance. We often make large capital improvements, such as replacing roofs and windows, applying fresh paint, installing new countertops and flooring, updating electrical and plumbing systems, and enhancing mechanical systems. Once the home is ready, we either rent it out or put it on the market. We then go through the same waiting and uncertainty that we help homeowners avoid.

The modest profit we earn keeps our business running, enabling us to help more clients experience a stress-free home selling process while driving positive economic impacts in our local market. Every home we buy creates 40+ employment opportunities for attorneys, contractors, insurance agents, realtors, title agents, local home improvement stores, and many others—helping to feed and support local families. We enjoy seeing our neighborhoods transformed and revitalized through our projects that increase property values and create better housing solutions for the local community. That’s the impact we’re proud to make.

How do I contact Grayscale Capital for help?

Getting in touch with us is simple. You can reach us via phone (216-677-4810), email (contact@grayscale-capital.com), or our easy-to-use form to learn more about our process, understand who we are and how we can help, or even just to make sure we’re real people. We’ll get back to you within 24 hours. If you need a quicker response, please call us, as we can answer phone calls more promptly than emails or messages. We look forward to helping you along the way.

FREE GUIDE

How to stop and avoid foreclosure in today's market

Looking for more information on the foreclosure process and how to stop foreclosure? This guide provides clear, actionable information to help you navigate the foreclosure process and explore available solutions. It explains why foreclosures happen, outlines lender options like forbearance and loan modification, and details alternative solutions such as short sales, deeds-in-lieu, or Chapter 13 bankruptcy. The guide emphasizes the importance of acting early, contacting lenders, and seeking professional help to protect your credit and avoid losing your home. It also highlights local and government resources, encouraging you to take control and find the best option for your situation and goals, providing the clarity and confidence to make an informed decision.

If you can't find the information you need or have questions specific to your house or situation, feel free to contact us. We’re here to help you make the best decision for your family regarding selling your house.

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Selling your house is just a conversation away. Start yours today.

Our simple, hands-free cash home buying process makes selling your house fast effortless. From the moment you contact us, we handle everything—no cleaning or repairs, no closing costs or commissions, and no showings or open houses. We handle all the paperwork and work with a trusted local title company to ensure everything is completed correctly.

Our goal is to provide you with the best possible solution and an offer tailored to your specific needs. Our team is committed to providing honest, transparent feedback about your house and helping you determine the best path forward—even if that means our solution isn’t the right fit for you.

If you’re looking to sell your home fast and want a reliable, experienced, and compassionate team, we’re here for you. Get your no-obligation, as-is cash offer today, and you can close in as little as 7 days or on the date of your choice. Fill out the form below to get started.

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500+ homeowers
trusted us to sell their home with a 4.9-star average rating.
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Grayscale Capital has 100+ 5-star reviews across platforms like Google, BBB, Trustpilot, and others—reflecting our trusted reputation across Northeast Ohio.